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Delete Account

We're sorry to see you go. Please review the information below before proceeding.

Important: Account Deletion is Permanent

What will be deleted:

  • • Your user profile and account information
  • • All pet profiles and data
  • • Behavior analysis history
  • • Photos and videos uploaded
  • • Health insights and reports
  • • App preferences and settings

Before you delete:

  • • Download any important data
  • • Cancel active subscriptions
  • • Export pet health reports
  • • Save favorite analysis results
  • • Consider contacting support first

Account Deletion Request

Processing Time

Account deletion requests are processed within 30 days as required by GDPR regulations.

GDPR Compliance

Your right to deletion is protected under GDPR Article 17. We will confirm completion via email.

To proceed with account deletion, click the button below to send a secure deletion request via email.

🔒 Your request will be sent via encrypted email to our data protection team.

Need Help Instead?

Sometimes issues can be resolved without deleting your account. Our support team can help with:

  • • Account recovery and login issues
  • • Subscription and billing problems
  • • App technical difficulties
  • • Privacy and data concerns
  • • Feature requests and feedback
Contact Support

Export Your Data

Before deleting, you can request a copy of your data including:

  • • Pet profiles and behavior data
  • • Analysis reports and insights
  • • Photos and videos (where permitted)
  • • Account activity history

Legal Information

Your Rights Under GDPR

You have the right to request deletion of your personal data (Article 17). This includes all data we process about you and your pets, subject to legal retention requirements.

Retention Policy

Some anonymized data may be retained for service improvement and legal compliance. No personally identifiable information will remain after deletion.