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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 26, 2024

Overview

Animind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using our app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Email address (for account creation and support)
  • Name or username
  • Profile information you choose to provide

Usage Data

  • App usage statistics and analytics
  • Device information (model, operating system version)
  • Log data and crash reports
  • IP address and general location data

Pet Behavior Data

  • Photos and videos of your pets (dogs, cats, rabbits) processed locally when possible
  • Behavior analysis results and patterns
  • Health monitoring data and insights
  • User-provided notes and observations

How We Use Your Information

  • Provide and maintain our AI pet behavior analysis services for dogs, cats, and rabbits
  • Improve and personalize your app experience
  • Process and analyze pet behavior data to generate insights
  • Send you important notifications about your pet's health
  • Provide customer support and respond to your inquiries
  • Improve our AI algorithms and app functionality
  • Comply with legal obligations and protect against fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only in these limited circumstances:

  • Service Providers: Trusted third-party services that help us operate our app (cloud storage, analytics)
  • Legal Requirements: When required by law, court order, or government request
  • Safety: To protect the rights, property, or safety of our users or others
  • Business Transfer: In connection with a merger, acquisition, or sale of assets

Anonymized Data

We may use anonymized, aggregated data that cannot identify you personally to improve our AI models and for research purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication protocols
  • Secure cloud infrastructure with reputable providers
  • Local processing of sensitive data when possible

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at support@animind.zohodesk.eu

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@animind.zohodesk.eu

Support: support@animind.zohodesk.eu

Address: [Your Company Address]

Account Deletion: To exercise your right to deletion under GDPR, visit our account deletion page.

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