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Contact Us

We'd love to hear from you. Get in touch with our team.

Send us a Message

We'll get back to you within 24 hours.

🔒 All communications are encrypted with SSL/TLS for your privacy and security.

Email Support

General Support

support@animind.zohodesk.eu

For app issues, account help, and general inquiries

Frequently Asked Questions

How accurate is the AI analysis?

Our AI achieves high accuracy rates, but results should supplement, not replace, veterinary care.

Which pets are supported?

Currently we support dogs, cats, and rabbits with more species coming soon.

Is my pet's data secure?

Yes, we use enterprise-grade SSL/TLS encryption, secure data storage, and GDPR-compliant privacy practices. Your data is never shared without explicit consent.

Can I cancel my subscription?

Yes, you can cancel anytime through your app store account settings.

How do I delete my account?

You can request account deletion through our secure deletion process. Learn more about account deletion.

Response Times

General Inquiries24 hours
Technical Issues12 hours
Urgent Support4 hours
Business Inquiries48 hours

Need Immediate Help?

Check out our in-app help section or visit our knowledge base for instant answers to common questions.