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Terms of Service

Please read these terms carefully before using our services.

Last updated: December 26, 2024

Acceptance of Terms

By downloading, accessing, or using the Animind mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our App.

These Terms constitute a legally binding agreement between you and Animind ("we," "our," or "us").

App Description

Animind is an AI-powered mobile application that provides behavior analysis for pets including dogs, cats, and rabbits. Our App uses artificial intelligence to:

  • Analyze pet behavior patterns
  • Provide health insights and recommendations
  • Monitor pet activity and wellbeing
  • Send alerts for concerning behavior changes

User Accounts and Responsibilities

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 13 years old to use our App
  • One account per user is permitted

Prohibited Uses

You agree not to:

  • Use the App for illegal or unauthorized purposes
  • Attempt to reverse engineer or hack the App
  • Upload harmful or malicious content
  • Violate any applicable laws or regulations
  • Share your account credentials with others

AI Analysis Disclaimer

Important Medical Disclaimer:

Our AI analysis is for informational purposes only and should not replace professional veterinary care. Always consult with a qualified veterinarian for any health concerns about your pet.

AI Limitations

  • AI predictions are based on algorithms and may not be 100% accurate
  • Results should be used as supplementary information only
  • Emergency situations require immediate veterinary attention
  • Individual pet characteristics may affect analysis accuracy

Payments and Subscriptions

Free and Premium Features

Our App offers both free and premium features. Premium subscriptions provide:

  • Advanced AI analysis capabilities
  • Detailed health reports
  • Priority customer support
  • Additional monitoring features

Billing and Cancellation

  • Subscriptions are billed through your app store account
  • You can cancel anytime through your device settings
  • Refunds are subject to app store policies
  • Access continues until the end of the current billing period

Intellectual Property

All content, features, and functionality of the App, including but not limited to text, graphics, logos, AI algorithms, and software, are owned by Animind and protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of photos and videos you upload. By using our App, you grant us a license to process this content for AI analysis purposes as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, Animind shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claims arising from these Terms or your use of the App shall not exceed the amount you paid for premium services in the 12 months preceding the claim.

Termination

We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including breach of these Terms.

You may terminate your account at any time by deleting the App and contacting us to request account deletion.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes through the App or by email. Continued use of the App after changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with applicable local laws. Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@animind.zohodesk.eu

Legal: legal@animind.zohodesk.eu